Follow
Sophie Conti
Sophie Conti
PhD candidate, Institut Mines Telecom
Verified email at customerservicelab.us
Title
Cited by
Cited by
Year
Impact of artificial intelligence in customer service: state of the art
S Conti, B Gourvennec, R Billot
Global Marketing Conference, 807-823, 2020
22020
Impact of artificial Intelligence in consumer service: State of the art [Impact de l’intelligence Artificielle dans les services clients]
S Conti, P Baudier, R Billot
HAL Post-Print, 2023
2023
Impact of artificial Intelligence in consumer service: State of the art
S Conti, P Baudier, R Billot
HAL, 2023
2023
Impact de l’intelligence Artificielle dans les services clients
S Conti, P Baudier, R Billot
Management Avenir 137 (5), 69-88, 2023
2023
The system can't perform the operation now. Try again later.
Articles 1–4