Miriam L. Matteson
Miriam L. Matteson
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" Soft skills": A phrase in search of meaning
ML Matteson, L Anderson, C Boyden
portal: Libraries and the Academy 16 (1), 71-88, 2016
A study of emotional labor in librarianship
ML Matteson, SS Miller
Library & Information Science Research 35 (1), 54-62, 2013
e‑Government and Technology Acceptance: The Case of the Implementation of Section 508 Guidelines for Websites
PT Jaeger, M Matteson
Electronic Journal of E-Government 7 (1), pp87‑98-pp87‑98, 2009
A systematic review of research on live chat service
ML Matteson, J Salamon, L Brewster
Reference and User Services Quarterly 51 (2), 172-190, 2011
Emotional labor in librarianship: A research agenda
ML Matteson, SS Miller
Library & Information Science Research 34 (3), 176-183, 2012
In their own words: Stories of emotional labor from the library workforce
ML Matteson, S Chittock, D Mease
The Library Quarterly 85 (1), 85-105, 2015
Beyond dictionaries: Understanding information behavior of professional translators
M Domas White, M Matteson, EG Abels
Journal of Documentation 64 (4), 576-601, 2008
The whole student: Cognition, emotion, and information literacy
ML Matteson
College & Research Libraries 75 (6), 862-877, 2014
The relationship between work conditions and perceptions of organizational justice among library employees
ML Matteson, Y Ming, DE Silva
Library & Information Science Research 43 (2), 101093, 2021
Opportunities and challenges for students in an online seminar-style course in LIS education: A qualitative case study
O Farooq, M Matteson
Journal of Education for Library and Information Science 57 (4), 271-282, 2016
Continuing education in library management: Challenges and opportunities
ML Matteson, E Schlueter, M Hidy
Library Management 34 (3), 219-235, 2013
Capturing shared mental models: An approach for bona fide groups
M Matteson
Journal of Librarianship and information Science 47 (1), 56-70, 2015
Unique or ubiquitous: information literacy instruction outside academia
ML Matteson, B Gersch
Reference Services Review 47 (1), 73-84, 2019
The relationship between trait affect and job attitudes in library employees
ML Matteson, S Kennedy
Journal of Library Administration 56 (7), 810-822, 2016
Feeling our way: Emotional intelligence and information literacy competency
ML Matteson, O Farooq
The impact of group interaction on shared cognition: An analysis of small group communication
ML Matteson
University of Maryland, College Park, 2009
What library managers should know about emotional labor
ML Matteson, SS Miller
Public Library Quarterly 33 (2), 95-107, 2014
Information Literacy Instruction in Public Libraries.
ML Matteson, B Gersch
Journal of Information Literacy 14 (2), 71-95, 2020
Older adults’ eHealth literacy and the role libraries can play
Z Lin, Y Zhang, M Matteson, X Li, X Tu, Y Zhou, J Wang
Journal of Librarianship and Information Science 53 (3), 488-498, 2021
Information literacy in the age of machines that learn: Desiderata for machines that teach
CL Smith, ML Matteson
Libri 68 (2), 71-84, 2018
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