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Nic S. Terblanche
Nic S. Terblanche
Verified email at sun.ac.za
Title
Cited by
Cited by
Year
Revisiting the supermarket in-store customer shopping experience
NS Terblanche
Journal of Retailing and Consumer Services 40, 48-59, 2018
2812018
Dimensions of relationship marketing in business-to-business financial services
E Theron, NS Terblanche
International Journal of Market Research 52 (3), 373-392, 2010
1782010
The relationship between a satisfactory in-store shopping experience and retailer loyalty
NS Terblanche, C Boshoff
South African Journal of Business Management 37 (2), 33-43, 2006
1742006
Generation Y and sparkling wines: a cross‐cultural perspective
S Charters, N Velikova, C Ritchie, J Fountain, L Thach, TH Dodd, N Fish, ...
International Journal of Wine Business Research 23 (2), 161-175, 2011
1432011
How far can luxury brands travel? Avoiding the pitfalls of luxury brand extension
M Reddy, N Terblanche, L Pitt, M Parent
Business Horizons 52 (2), 187-197, 2009
1372009
Some theoretical perspectives of co-creation and co-production of value by customers
NS Terblanche
Acta Commercii 14 (2), 1-8, 2014
1352014
Measuring retail service quality: a replication study
C Boshoff, N Terblanche
South African Journal of Business Management 28 (4), 123-128, 1997
1231997
The in-store shopping experience: a comparative study of supermarket and clothing store customers
NS Terblanche, C Boshoff
South African Journal of Business Management 35 (4), 1-10, 2004
1052004
The antecedents of relationship commitment in the management of relationships in business-to-business (B2B) financial services
E Theron, NS Terblanche, C Boshoff
Journal of Marketing Management 24 (9-10), 997-1010, 2008
1022008
The perceived benefits derived from visits to a super regional shopping centre: an exploratory study
N Terblanche
South African Journal of Business Management 30 (4), 141-146, 1999
971999
Quality, value, satisfaction and loyalty amongst race groups: A study of customers in the South African fast food industry
NS Terblanche, C Boshoff
South African Journal of Business Management 41 (1), 1-9, 2010
902010
How not to extend your luxury brand
M Reddy, N Terblanche
Harvard Business Review 83 (12), 20-+, 2005
822005
Improved scale development in marketing: An empirical illustration
NS Terblanche, C Boshoff
International Journal of Market Research 50 (1), 105-119, 2008
812008
The relationship between customer satisfaction and loyalty: An application of the American Customer Satisfaction Index in the South African fast food industry
NS Terblanche
Management Dynamics: Journal of the Southern African Institute for …, 2006
782006
Marketing: Third South African Edition
C Lamb, J Hair, C McDaniel, C Boshoff, N Terblanche
SouthAfrica: Oxford University Press Southern Africa, 2008
772008
Measuring customer satisfaction with some of the controllable elements of the total retail experience: an exploratory study
NS Terblanche, C Boshoff
South African Journal of Business Management 32 (2), 35-42, 2001
752001
Customer experiences, interactions, relationships and corporate reputation: a conceptual approach
NS Terblanche
Journal of General Management 35 (1), 5-17, 2009
722009
Antecedents and consequences of consumer ethnocentrism: evidence from South Africa
C Pentz, N Terblanche, C Boshoff
International Journal of Emerging Markets 12 (2), 199-218, 2017
712017
A generic instrument to measure customer satisfaction with the controllable elements of the in-store shopping experience
NS Terblanche, C Boshoff
South African Journal of Business Management 37 (3), 1-15, 2006
662006
Race and attitude formation in HIV/Aids fear advertising
M Terblanche-Smit, NS Terblanche
Journal of Business Research 63 (2), 121-125, 2010
642010
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