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Marcel Zeelenberg
Marcel Zeelenberg
Professor of Economic Psychology, Tilburg University. Vrije Universiteit Amsterdam.
Verified email at uvt.nl
Title
Cited by
Cited by
Year
Estimating the reproducibility of psychological science
Open Science Collaboration
Science 349 (6251), aac4716, 2015
94042015
Beyond valence in customer dissatisfaction: A review and new findings on behavioral responses to regret and disappointment in failed services
M Zeelenberg, R Pieters
Journal of Business Research 57 (4), 445-455, 2004
15082004
A theory of regret regulation 1.0
M Zeelenberg, R Pieters
Journal of Consumer Psychology 17 (1), 3-18, 2007
14242007
Angry customers don't come back, they get back: The experience and behavioral implications of anger and dissatisfaction in services
R Bougie, R Pieters, M Zeelenberg
Journal of the Academy of Marketing Science 31 (4), 377-393, 2003
13882003
Anticipated regret, expected feedback and behavioral decision making
M Zeelenberg
Journal of Behavioral Decision Making 12 (2), 93-106, 1999
13101999
Regret in decision making
T Connolly, M Zeelenberg
Current Directions in Psychological Science 11 (6), 212-216, 2002
9582002
Leveling up and down: the experiences of benign and malicious envy.
N Van de Ven, M Zeelenberg, R Pieters
Emotion 9 (3), 419-429, 2009
9282009
Consequences of regret aversion: Effect of expected feedback on risky decision making
M Zeelenberg, J Beattie, J Van der Pligt, NK De Vries
Organizational Behavior and Human Decision Processes 65 (2), 148-158, 1996
7311996
On bad decisions and disconfirmed expectancies: The psychology of regret and disappointment
M Zeelenberg, WW van Dijk, ASR Manstead, J van der Pligt
Cognition and Emotion 14 (4), 521-541, 2000
7202000
A meta-analytic review of moral licensing
I Blanken, N van de Ven, M Zeelenberg
Personality and Social Psychology Bulletin 41 (4), 540–558, 2015
6832015
Regret in repeat purchase versus switching decisions: The attenuating role of decision justifiability
JJ Inman, M Zeelenberg
Journal of Consumer Research 29 (1), 116-128, 2002
6432002
On emotion specificity in decision making: Why feeling is for doing.
M Zeelenberg, RMA Nelissen, SM Breugelmans, R Pieters
Judgment and Decision Making 3 (1), 18-27, 2008
6332008
“Never eat in that restaurant, I did!”: Exploring why people engage in negative word‐of‐mouth communication
IM Wetzer, M Zeelenberg, R Pieters
Psychology and Marketing 24 (8), 661-680, 2007
5992007
Emotional reactions to the outcomes of decisions: The role of counterfactual thought in the experience of regret and disappointment
M Zeelenberg, WW Van Dijk, J Van der Pligt, ASR Manstead, ...
Organizational Behavior and Human Decision Processes 75 (2), 117-141, 1998
5581998
Option attachment: When deliberating makes choosing feel like losing
Z Carmon, K Wertenbroch, M Zeelenberg
Journal of Consumer Research 30 (1), 15-29, 2003
5552003
Dynamics of multiple-goal pursuit.
MJ Louro, R Pieters, M Zeelenberg
Journal of Personality and Social Psychology 93 (2), 174-193, 2007
5192007
The inaction effect in the psychology of regret.
M Zeelenberg, K Van den Bos, E Van Dijk, R Pieters
Journal of Personality and Social Psychology 82 (3), 314-327, 2002
5092002
Moral sentiments and cooperation: Differential influences of shame and guilt
IE de Hooge, M Zeelenberg, SM Breugelmans
Cognition and Emotion 21 (5), 1025-1042, 2007
5062007
Comparing service delivery to what might have been
M Zeelenberg, R Pieters
Journal of Service Research 2 (1), 86-97, 1999
4971999
Not so ugly after all: When shame acts as a commitment device.
IE de Hooge, SM Breugelmans, M Zeelenberg
Journal of Personality and Social Psychology 95 (4), 933-943, 2008
4612008
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