Leveraging frontline employees’ small data and firm-level big data in frontline management: An absorptive capacity perspective SK Lam, S Sleep, T Hennig-Thurau, S Sridhar, AR Saboo Journal of Service Research 20 (1), 12-28, 2017 | 131 | 2017 |
The business-to-business inside sales force: roles, configurations and research agenda S Sleep, AL Dixon, T DeCarlo, SK Lam European Journal of Marketing 54 (5), 1025-1060, 2020 | 70 | 2020 |
Walking a tightrope: The joint impact of customer and within-firm boundary spanning activities on perceived customer satisfaction and team performance S Sleep, S Bharadwaj, SK Lam Journal of the Academy of Marketing Science 43 (4), 472-489, 2015 | 57 | 2015 |
The sales–marketing integration gap: a social identity approach S Sleep, SK Lam, J Hulland Journal of Personal Selling & Sales Management 38 (4), 371-390, 2018 | 35 | 2018 |
Is big data driving cooperation in the c-suite? The evolving relationship between the chief marketing officer and chief information officer S Sleep, J Hulland Journal of Strategic Marketing 27 (8), 666-678, 2019 | 33 | 2019 |
THE DATA HIERARCHY: factors influencing the adoption and implementation of data-driven decision making S Sleep, J Hulland, RA Gooner AMS Review 9 (3), 230-248, 2019 | 24 | 2019 |
Removing silos to enable data-driven decisions: The importance of marketing and IT knowledge, cooperation, and information quality S Sleep, P Gala, DE Harrison Journal of Business Research 156, 113471, 2023 | 14 | 2023 |
The big data hierarchy: a multi-stage perspective on implementing big data S Sleep, R Gooner, J Hulland Let’s Get Engaged! Crossing the Threshold of Marketing’s Engagement Era …, 2016 | 3 | 2016 |
Salespeople and teams as stakeholder and knowledge managers: a service-ecosystem, co-creation, crossing-points perspective on key outcomes CR Plouffe, TE DeCarlo, JR Fergurson, B Kumar, G Moreno, L Schmitt, ... European Journal of Marketing 58 (3), 704-732, 2024 | 2 | 2024 |
Relationship Building Between Marketing and IT: The Impact of Information Governance and Collaboration: An Abstract S Sleep, D Harrison Academy of Marketing Science Annual Conference, 485-486, 2020 | 1 | 2020 |
Can Marketing and IT Be Friends? The Impact of Information Strategy, Structure, and Processes on Business Performance: An Abstract S Sleep, D Harrison Back to the Future: Using Marketing Basics to Provide Customer Value …, 2018 | 1 | 2018 |
CMO/CIO cooperation in the era of Big Data: an abstract S Sleep, J Hulland Creating Marketing Magic and Innovative Future Marketing Trends: Proceedings …, 2017 | 1 | 2017 |
The impact of information governance on information quality and firm performance: role of IT/marketing collaboration S Sleep, P Gala, DE Harrison Journal of Strategic Marketing, 1-19, 2024 | | 2024 |
There is No I in Team: The Role of Sales Faculty Coaching and Organizational Culture on Student Competition Teams S Sleep, B McCulloch | | 2022 |
THE EVOLUTION OF SALES: ASSESSING THE INTEGRATION OF SOCIAL SELLING INTO PROFESSIONAL SALES AND THE SALES CYCLE J Riley, BN Rutherford, A Randolph, S Sleep | | 2021 |
The Evolving Nature of the Inside and Outside Sales Relationship: Cooperation and Conflict Z Perkins, C Durant, S Sleep | | 2021 |
The Impact of Implementing a Design-Thinking Project in the Sales Classroom. LRL Larson, LG Mullen, S Sleep, M Thomas International Journal for Business Education 159, 9-19, 2019 | | 2019 |
The impact of implementing a design-thinking project in the sales classroom L Levine, L Mullen, S Sleep, ML Thomas International Journal for Business Education 159 (1), 1, 2019 | | 2019 |
The Impact of Fantasy Football on the NFL Fan: Exploring Differences between the Fantasy Football Participant and the Traditional Fan S Sleep, S Thompson, ML Thomas | | 2019 |
The Sales/Marketing Integration Gap: The Joint Impact of Environmental, Firm, and Functional Drivers on Realized Versus Desired Integration S Sleep, SK Lam, J Hulland Celebrating America’s Pastimes: Baseball, Hot Dogs, Apple Pie and Marketing …, 2016 | | 2016 |